Frequently asked questions

Dutch English

How much are the transport costs?

Country Delivery costs
Austria€ 11,00
Belgium€ 5,00
Czech Republic€ 11,00
Denmark€ 10,00
The Netherlands€ 2,50
Finland€ 17,00
France€ 10,00
Germany€ 5,00
Italy€ 13,00
Luxembourg€ 10,00
Slovakia€ 13,00
Spain€ 14,00
Sweden€ 14,00



In our webshop you can use the following payment methods:

    iDEAL
    Bancontact
    Bank transfer
    Sofort
    Creditcard
    Paypal



I would like to order at www.candytree.eu.


To order, you should register first.

 

 

Can I order for delivery in the UK?

 

We only ship to EU countries.



I'm trying to make a bank transfer, but I get a notifcation that says that my country is not on the SEPA list.

SEPA stands for Single Euro Payments Area. SEPA money transfer is a payment system that simplifies bank transfers denominated in EUR. SEPA is an initiative by the European Union. As of July 2015 the SEPA countries are the 28 member states of the EU, Switzerland, Iceland, Norway, Liechtenstein, Monaco, San Marino and Andorra.

View all SEPA countries


Where can I find your bank information?

You can find this information on our Contact Information page.



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